This accessory may not be supported

iphone-this-accessory-may-not-be-supported

iPhone This accessory may not be supported

If you’ve recently been trying to charge your new iPhone but haven’t been able to because you’re getting an error message on the screen that says this accessory may not be supported, you’re going to need to make sure that you pay close attention to all of the information contained in this quick guide.

There are a lot of different reasons that your iPhone may not charge quite as efficiently or as effectively as you had hoped it would, but this is one of the most common problems you’re going to bump into. If you’re looking to quickly charge your iPhone without any headache or hassle whatsoever, you’re definitely going to want to focus in on the answers we have for you below.

Shall we jump right in?

what-does-this-accessory-may-not-be-supported-mean What does this accessory may not be supported mean?

For a variety of different reasons, your iPhone may not exactly be operating exactly as it should be – and it certainly might not be accepting traditional iPhone accessories or chargers as well as any that are provided by third-party accessory manufacturers.

This is a big problem for people with older iPhones (especially the iPhone 4 and 5 series), but it’s also become a bit of a headache for those with new iPhones as well.

Apple has stayed pretty quiet about the issue, offering to replace iPhones that aren’t charging any longer with the included accessories – but who wants to have to go without a phone while it is in the mail or lose all of their information on the phone since it cannot be connected to a computer to have it pulled off?

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What causes this accessory may not be supported error?

The real issue behind this accessory may not be supported problem and the reason why you’re getting this iPhone error while trying to charge has everything to do with uncertified lightning connector chargers.


Apple wants you to buy their data cables. However after time they become damaged and unusable. Or you may have lost the cable all together. An official replacement Apple iPhone lightning cable costs $19.99, while a non Apple cable costs under $5.

apple-lightning-cable-vs-fake-lighting-cable

Therefore people tend to buy a knockoff lightning cable to save money. In most cases you will not got this error just because it is not from Apple. The error develops over time, as the quality of the cable is not so great and it becomes damaged.

Another common cause for the “this accessory may not be supported” error to occur is that the data port on the iPhone is dirty, or has things like lint in it. This may prevent contact with all the pins between the iPhone and the lightning cable.

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How do I fix this accessory may not be supported error?

Thankfully though, the fix is pretty simple and straightforward, and isn’t going to require you to abandon your device altogether.

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Clean it!

The first thing you should try is to clean out the data port. Power off your iPhone to prevent any unnecessary damage. Next, take a paper clip and bend it straight. Insert the paperclip into the data port and gently scrap the sides and bottom. Use compressed air, or blow hard into the data port. Lint and other small dirt will come out. Repeat this a few times until no dirt comes out.

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Your lightning cable may be dirty, or have corrosion on it.

Another thing you can try is to clean the head of the lightning cable. Over time, the metal tip can accumulate gunk and other dirt, preventing good contact. A common issue is corrosion. The gold pins can become corroded when exposed to moisture. You will see a greenish color on your lightning cable. With your bent paperclip, scrap any dirt or corrosion off. Use a cloth and some alcohol to wipe the head of the lightning cable clean.

Fix it!

If you do not wish to purchase a new lightning cable for your iPhone, you can always repair it yourself. Typically the wires that connect the head of the cable become detached in these low quality cables from constantly being pulled.

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One of the cables has come loose on the head of the lightning cable.

To do this repair, you must cut open the head of the lightning cable. The original lightning cable will have a metal shield over it, therefore this is only suggested if you bought one that isn’t from Apple. Be careful while doing this as this is where the board for the cable is. Do note that if your cable is not the original, the cable colors might be different.

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Take a look at the difference between the fake and the real Apple lightning cables and you will know why the fake ones do not last as long!

iphone-lightning-cable-connection

Note where the colored cables go.

The power comes from the red and black cables. Make sure the black cable (negative) is soldered to the right side, while the red one (positive) is soldered to the left side. In the center, the white cable  goes to the left, and the green cable goes to the right.

Other Solutions

In most cases, the iPhone WILL charge with this error while it is powered off! This is because the newer updates have programmed the iPhone to detect unsupported accessories. Therefore, if the iPhone is powered off, it will not be detected but will charge. Make sure to have the iPhone plugged in and turn it off while plugged in or else the iPhone will just power up if you plug in the lightning cable.



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  • Sophia V

    I wish I would’ve thought about looking this up before I went out and bought cable after cable because I kept bumping into this same problem. I went through 4 cords in a period of 8 weeks and was at my wits end!! I read this and blew into my charging port once, plugged in my “unsupported” cable, and to my surprise it started charging right away!! WOW!!! I was sooooooo ready to throw my iPhone 6s into some kind of incinerator! Thank you soooo much for the tips!!

  • Parth Jha

    not a single fix is working with my iphone 6 please help

  • Parth Jha

    not a single fix is working with my iphone 6 please help

  • eddyj

    The powering off to trick the Iphone is a good tip thanks. This is the last Iphone I ever buy. It’s criminal to force people to buy their extortionate cables. Todays androids are pretty good in comparison to Iphones anyway with none of these issues. I’ve had enough.

    • Sophia V

      I’d have to agree. I’ve wasted so much money on replacement chargers, and their earbuds seem to have a 3 month life span!! It’s definitely not worth the frustration and money. It’s like Apple has set their loyal customers up for failure. I’m really set on switching to the Samsung Galaxy.

  • Caleb Nichols

    Wow – I used a paperclip to check for lint and I was so surprised. There was SO MUCH. It just kept coming out, and after I cleared all of it, my charger fit perfectly in the port. Thank you!

    • Hello Caleb,

      Glad to help, and thanks for leaving a comment!